Satisfied Dental Employees
The success of a dental practice does not solely depend on management but on the work of its employees as well. Satisfied dental employees that enjoy their positions and feel rewarded by their efforts will ultimately be the most successful in their dental careers and the most beneficial to the practice.
There is nothing like being around happy, satisfied employees who bring their optimism and productivity to work. These are the employees who are the most attentive to the needs of the patients and strive to go that extra mile to be the most helpful.
A positive attitude is contagious and can change the attitude of every dental staff member around. However, just as positive mindset is easily spread, so is a negative one. If a member of the team is unhappy, watch out! His or her negative attitude can become infectious – contaminating fellow coworkers and patients alike.
Pessimistic employees can breed an atmosphere of low morale which equals decreased productivity, employee turnover, and unproductive time spent gossiping and complaining among coworkers.
In order to combat negativity in the workplace, it is essential that employees receive ongoing motivation from their dental office manager to perform their work to the best of their abilities. Regular contact with the dental team is necessary to show that you care about their contributions.
Another way to beat low morale is to develop an employee satisfaction survey. This is an easy, anonymous way for employees to voice their concerns and problems without being identified. Issues that are brought up from the survey can be addressed during a morning huddle.
Other ways that an employer can create an environment that motivates employees include:
Employee of the month
Continuing education programs
A dental practice that recognizes that its employees are valuable and deserve to receive a certain amount of praise and recognition will benefit from increased productivity and employee satisfaction and retention, which in turn, will positively affect customer satisfaction. Otherwise, the expense of training each new employee so that they may excel in some OTHER dental practice is foolish, time-consuming and expensive.
Management with the “easy-come-easy-go” mentality creates conflict, confusion and quite a bit of turnover in the workplace. Nothing positive can be gained by treating employees in such a manner. It’s no wonder that some employees treat their positions as a 9-to-5 job.
Any dental office can make changes for the better and help create an environment that is conducive to employee happiness. After all, the success of your business depends upon it.
The organization with the right approach will be the one to reap the rewards of success.