Dental Insurance Course


Effective insurance and financial management is the backbone of any successful practice. Each year millions of dollars are lost because dental team members lack the knowledge and training necessary for correct claims filing and follow-up. In addition, excellent verbal skills must be mastered to cultivate the proper patient attitude towards their dental insurance, and thereby gain patient acceptance for the total fees incurred in treatment, regardless of any dental insurance benefits involved.

Those who take this course will learn from one who has mastered the art of effective dental insurance management, Elaine Dickson. Unlike others who teach on this subject, Elaine has developed her knowledge through her actual hands on experience over the past 31 years working in the dental office. This affords her the ability to speak to the dental auxiliary about challenges they face every day in a language which they understand and can easily relate to.

Some of the topics covered in this course:

  • How to cultivate the proper patient attitude towards their dental insurance.
  • How to appropriately confirm dental benefits with the carrier office.
  • How to accurately estimate dental benefits.
  • How to make valid financial agreements.
  • How to facilitate efficient handling of claims.
  • How to select the proper ADA code for maximum reimbursement.
  • How to eliminate most pre-determinations.
  • How to maximize cash flow by avoiding unnecessary delays.
  • How to take the guesswork out of billing for periodontal services.
  • How to handle specialty claims.
  • How to file with multiple carriers.
  • How to build rapport with carrier personnel.
  • How to promote patient referrals through efficient handling of claims.

Course participants will have access to our qualified instructors and online dental forum, where any and all questions will be dealt with promptly and effectively. We look forward to serving all your front office training needs!


Tuition $325.00

 

Continuing Education Credits

Office Managers (CDPMAs) will receive (6 CEUs).
Dental Assistants (CDAs, COAs and COMSAs) will receive (3 non-clinical CEUs)
*If you are not a member of the Dental Assisting National Board (DANB) #05013-0003-06-06 then please contact your State Board of Dentistry for CE requirements.

Dentists (Members of the Academy of General Dentistry - AGD) will receive (20 CEUs) #218012