IAPLUS ACADEMY
Dental Collections
Our Dental Collections Course compliments the Dental Insurance Course. Together, these courses offer well-rounded training for the dental management staff so that they can be efficient in monitoring patient and insurance account receivables
Course Objectives
Course Objectives
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- How to properly implement a more efficient collections system.
- How to correct office financial policies in order to make them financially beneficial to the production of the practice.
- How to implement changes.
- How to handle current outstanding debts that need to be collected.
- How collection laws are enforced on dentists and their teams.
- How to communicate with the patients about their accounts.
Module 1: Introduction
Module 2: Goals and Assessment Quiz
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Module 3: Payment Policies
Module 4: Managing Accounts Receivable
Module 5: Patient Responsibilities
Module 6: Treatment Planning and Insurance
Module 7: Telephone Communication
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Module 8: Collection Letters and Agencies
Module 9: Collection Laws
Dental Collections
Students taking this course consist of dentists, spouses, front office, dental managers, and financial coordinators.
All course material is provided. Questions may be asked from our instructors via email, telephone, or our forum.
This self-paced 10-hour course can be completed in 4-weeks.
Continuous support will be provided to each of our students after the completion of their course at no additional fee.
Please take the time to review the course modules below or let us help in making the right decision by calling 888.822.0917 or email our us at information@warschawlearninginstitute.com.
Karen Mouton
Instructor
Karen Mouton started her career in dentistry in 1983 as a dental assistant. Within 2 years, she was floating between the front and back office. She excelled at managing the office’s recall system and perfecting it. Learning the ropes of verifying the patient’s insurance verification came next. It wasn’t long before helping patients understand their treatment options and uncovering all the ‘fine print’ details of their dental coverage became Karen’s passion. She started working for a 3rd party insurance verification service in the early 90”s long before this was a popular alternative for dental practices. Karen has spent more than 25 years uncovering all the particulars of employer group and individual dental policies. Her motto is one confirmation is never sufficient, regardless of where it comes from. Comparing various sources of information from faxbacks, carrier websites, dental handbooks, verbal confirmations and insurance contracts is the only way to avoid unexpected insurance surprises and ensure accurate benefits are being quoted to patients.
Karen regularly attends dental conventions, coordinates annual events so her clients can be exposed to national speakers in the industry, and is a member of the IAPlus Academy board of directors.
Grading Policy
Overall assessment for this course is based on quizzes, exercises and the final test.
Our refund and cancellation policies: Once you have been provided access to an online course, there are no refunds.
If you feel that another course is more suitable and you have not begun your course of study we will be pleased to
accommodate you.
What Are CE Credits?
Continuing education units, or CEUs, are awarded by many education and training providers to signify successful completion of non-credit programs and courses intended to improve the knowledge and skills of working adults.
Why IAPlus Academy?
IAPlus Academy offers affordable self paced courses to achieve the certifcates and continue educations credits you deserve. Our system makes the educational proccess super simple while saving you time and money.
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